Sales Terms & Conditions

Voxelum nanocarbon dispersions available for purchase on this website are intended for research purposes only. If you are interested in industrial scale applications, please contact us for discussion. 

The buyer and/or user must read and agree to these Terms and Conditions and the MWCNT and SWCNT MSDS documents before the order is placed. Certain variations of the specifications not affecting the performance may occur and are considered acceptable, 

An order that has been delayed for more than one month may be cancelled. The order can be cancelled only before the order is shipped. Custom orders cannot be cancelled.

The seller does not warrant that the use or sale of the products delivered will not infringe the claims of any United States patents or other patents covering the product itself or the use thereof in combination with other products or in the operation of any process. No information supplied by seller is intended as a recommendation for using any material in the infringement of a patent.

 

Payments

For institutional purchase orders, the payment in US Dollars (USD) is due 30 days from the date of shipping invoice, unless otherwise stated. For any overdue payments, the buyer will be obligated to pay a delay fee at 2% of the outstanding amount each month. Please reference the order ID number assigned to you by Voxelum. For check and money order, please make it payable to "Voxelum Inc.", and mail it to the mailing address listed on the invoice. For wire transfers, please contact us to request our bank account details. The proforma invoice amount that is due must be paid in advance. The balance is due 30 days from the date of shipping invoice, unless otherwise stated.
The Voxelum online store accepts Visa, MasterCard, Discover, and American Express credit cards.

 

Shipping, Insurance & Handling (S&H)

In addition to the listed product price, each order is subject to a shipping and handling fee for shipping and insurance, if applicable. This value will vary based on the speed of the shipping services and the countries or regions to which the orders will be shipped. Any sales taxes, excise taxes, duties, customs fees, inspection/testing fees, or any other taxes, fees or charges of any nature whatsoever, imposed by any governmental authority, on or measured by the transaction collected by the related authority must be paid by buyer.

Shipments ordered can be returned only after a written authorization from vendor has been granted. Returns must be within 30 days of the receipt of the shipment. All the returned items are subject to the restocking charge of 30% total product price. The buyer must pay all the shipping charges. This policy is not applicable to any items that have been opened or used.

 

Warranties

The seller warrants that its products shall conform, in a  reasonable manner, to the description of said products, as provided to the buyer by the seller through the seller's website, catalog, analytical data, or other literature of the seller. The buyer assumes all risk and liability resulting from use of the products, whether used singly or in combination with other products, as the risks associated with nano-materials are not known, and still subject to developing research findings. Due to the unpredictability of product customization, the lead time maybe longer than the one initially quoted. The seller reserves the right to change product specifications without prior notice to the buyer. The buyer assumes all risk and liability resulting from any issues arising from these specification changes, and will not hold the seller liable for damages.